Features / GEM-WORK

Features

Cloud-based software for the complete
management of your business

GEM-WORK in the cloud allows multiple access points in a highly secure and user-friendly environment, enabling business owners to manage their company from anywhere in the world, as long as they have Internet access. GEM-WORK is compatible with your mobile phone, tablet, and computer. Finally, it is a multi-currency, multi-language, multi-location, and multi-company solution.

Accessible from anywhere!

It’s simple, if you have Internet access, you have access to GEM-WORK. No matter your device.

Manage your service center

GEM-WORK is simply the ideal management software for automotive repair shops.

Tailored packages

Discover our GEM-WORK packages specifically designed to meet your needs.

Very useful modules

Improve your operational efficiency and offer exceptional customer service with GEM-WORK.

Accessible from anywhere!

It’s simple, if you have Internet access, you have access to GEM-WORK. No matter your device.

Manage your service center

GEM-WORK is simply the ideal management software for automotive repair shops.

Tailored packages

Discover our GEM-WORK packages specifically designed to meet your needs.

Very useful modules

Improve your operational efficiency and offer exceptional customer service with GEM-WORK.

Watch the video presentation

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Tons of features that really help you!

Point of Sale

The GEM-WORK point of sale is a powerful tool that allows you to quickly obtain quotes and invoices for your clients. With its intuitive interface, you can easily create accurate quotes in just a few clicks.

Work Order and Inspection

The work orders and inspections of GEM-WORK help you organize your work while ensuring that you complete it correctly the first time. With a model tailored to the automotive industry, you can easily create work orders that include legal clauses and a VIN decoder.

Online Agenda

The online agenda allows you to easily schedule and manage your appointments, offering a multitude of features to optimize your workflow. You can set appointments with just one click, use the "drag-and-drop" function for flexible scheduling, and manage lunch and break times.

VIN Decoder

The VIN decoder simplifies the management of equipment in GEM-WORK. You can easily add and modify equipment records, import data from VIN or CARFAX, and set default parameters for equipment creation.

Reports and Statistics

Reports and statistics give you access to over 100 detailed reports for making informed decisions. In addition to a comprehensive summary and charts, these reports include detailed information on sales, technician performance, purchases, inventory, tire storage, recalls, and account status.

Security

Our security system allows you to manage user profiles and control their access to the functions and modules of GEM-WORK. Easily add, modify, and delete user profiles, assign specific rights, and keep a history of changes.

Document and Image Management

Simplify the management of documents and images by attaching them to any function, such as the final estimate, to enhance the customer experience. With GEM-WORK, you can easily upload photos from your mobile phone, choose from different document and image formats, and attach files when sending estimates by email.

Accounts Payable and Receivable

Easily manage your suppliers' accounts via electronic transfer and clients' accounts with GEM-WORK. Record, cancel, and track customer payments via email and text, as well as payments to your suppliers by check or credit card.

Tire Storage

Improve customer loyalty and increase your profits with the tire storage feature of GEM-WORK. Quickly visualize progress with color-coded labels, manage storage returns, and print legal notices on invoices.

Verbal Authorization

Simplify phone confirmation of work with the verbal authorization feature of GEM-WORK. Compliant with the Consumer Protection Act, record essential details such as the date, time, phone number, and involved individuals.

Preventive Maintenance

With the preventive maintenance feature, you can simplify process automation. You can track regular maintenance services and manage stock parts, as well as labor planning.

Sales of New or Used Equipment

Optimize your new or used equipment sales activity with our integrated solution GEM-WORK. Easily track the real costs of your inventory, transfer equipment from one client to another while keeping their full history, and manage related documents.

Features for GEM-WORK PREMIUM and ELITE

Inventory Management for Stock Control

Optimize your inventory management with our stock control feature. Reduce costs, save time, and eliminate errors by easily locating the right automotive parts. Track quantities in real-time, create kits or stock bundles, set minimum and maximum thresholds, and manage part returns.

Barcode Management for Inventory

Simplify your inventory management with the barcode management feature of GEM-WORK. Use your tablet or desktop computer to easily scan barcodes and VINs using the camera. Our solution supports all major barcode technologies, including VIN, QR code, Code 39, and Code 128.

Courtesy Vehicle and Tool Rental

Optimize your customer service and increase your revenue with the vehicle rental feature of GEM-WORK. Provide enhanced service to your clients using our legal agreement function for renting courtesy vehicles and tools.

Instant Chat

Improve internal communication and reduce the number of steps required in your daily workflow with the instant chat feature of GEM-WORK. Our integrated instant messaging feature allows you to easily communicate with colleagues and share important information.

Feature for GEM-WORK ELITE

Electronic Time Clock with Punches

Optimize your repair shop management with the electronic time clock with punches feature of GEM-WORK. This feature streamlines information exchange between technicians and service advisors while allowing you to track employee performance and compensation.

Discover GEM-WORK by Modules

Additionally, you also have access to numerous complementary modules that will enhance your GEM-WORK experience with customized tools tailored to the needs of your garage or repair shop!

Try GEM-WORK now!

Discover all the benefits of the best service management software in the country!