About Us / GEM-WORK

About Us

Our mission, simplifying business management activities

GEM-WORK is your complete cloud-based garage management solution. We are known for our ability to increase sales, improve profitability, and save time for our users. As North American leaders in workshop management software since 2001, we are committed to offering solutions that help our clients optimize their operations.

GEM-WORK is not just a simple billing tool for garages. It integrates a comprehensive suite of features, including customer relationship management (CRM), an electronic time clock, digital inspections, and even repair financing. Our holistic approach allows owners to take a significant step in their commitment to their customers, staff, and business.
We also have a clear vision of what we want to achieve. Our goal is to be the partner that helps our clients better manage their workshops through GEM-WORK. We aspire to become the global leader in workshop management solutions, helping our clients generate more profits and gain more free time.

GEM-WORK is the ideal solution for various types of workshops, including auto repair garages, motorcycle workshops, tire centers, truck centers, and fleet management. It is primarily used in car shops but can also serve heavy-duty centers, boat shops, bicycle repair workshops, tire shops, and gearbox repair centers.
GEM-WORK is designed to be scalable and customizable based on the changing reality of each of our clients. We strive to offer a powerful management solution while maintaining ease of use on a daily basis. Our clients benefit from several updates each year, reflecting the most requested features and functionalities.

On average, our clients see a 23% increase in labor billing thanks to better billing structure and the use of the electronic time-stamp. Additionally, they can optimize the use of GEM-WORK up to 85%, allowing them to increase profits by over $1,000/month per service bay. It is no surprise that 98% of our clients who implement GEM-WORK remain loyal and continue to benefit from it year after year.
With several million dollars invested in research and development, we strive to make GEM-WORK the most user-friendly cloud solution on the market, offering features tailored to the realities of workshops. We are proud to have been finalists in the Profit 100 competition in 2008 and GROWTH 100 in 2018, honors awarded to companies with the greatest revenue growth over a 5-year period.
Image

A word from the president

Since our creation in 2001, our mission has always been to help our clients increase their profitability and optimize their operations. With the deployment of our cloud-based solution GEM-WORK, specifically designed for garages and mechanical workshops, we are proud to actively contribute to the transformation of their businesses. Your success is our passion! It is in this spirit of partnership that we will continue to innovate and improve GEM-WORK to meet your expectations.

Thank you for trusting us.
Mathieu Brunel
CEO